.support-layout {
  display: grid;
  grid-template-columns: minmax(280px, .42fr) minmax(0, .58fr);
  gap: 18px;
  align-items: start;
}

.support-sidebar,
.support-chat,
.support-admin-list-column {
  border: 1px solid var(--line);
  border-radius: var(--radius-xl);
  background: rgba(255, 250, 241, .42);
  padding: 24px;
}

.support-create-form,
.support-message-form {
  display: grid;
  gap: 14px;
  margin-top: 24px;
}

.support-create-form label,
.support-message-form label {
  display: grid;
  gap: 8px;
  color: var(--muted);
  font-size: 14px;
  font-weight: 650;
}

.support-create-form input,
.support-create-form textarea,
.support-message-form textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 18px;
  padding: 14px 16px;
  background: rgba(255, 255, 255, .58);
  color: var(--ink);
  font: inherit;
  outline: none;
  resize: vertical;
}

.support-ticket-list-wrap {
  margin-top: 26px;
}

.support-panel-head,
.support-chat-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.support-panel-head strong {
  font-size: 18px;
  letter-spacing: -.03em;
}

.support-ticket-list {
  display: grid;
  gap: 10px;
  margin-top: 14px;
  max-height: 520px;
  overflow: auto;
  padding-right: 4px;
}

.support-ticket-item {
  width: 100%;
  text-align: left;
  border: 1px solid var(--line);
  border-radius: 20px;
  background: rgba(255, 250, 241, .7);
  padding: 15px;
  cursor: pointer;
  color: var(--ink);
}

.support-ticket-item.is-active {
  border-color: rgba(21, 21, 21, .34);
  background: var(--ink);
  color: var(--cream);
}

.support-ticket-item strong,
.support-ticket-item span,
.support-ticket-item small {
  display: block;
}

.support-ticket-item strong {
  font-size: 15px;
  letter-spacing: -.02em;
  margin-bottom: 6px;
}

.support-ticket-item span {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.35;
}

.support-ticket-item.is-active span {
  color: rgba(248, 242, 231, .72);
}

.support-ticket-item small {
  margin-top: 10px;
  color: var(--soft);
  font-size: 12px;
}

.support-ticket-item.is-active small {
  color: rgba(248, 242, 231, .58);
}

.support-chat {
  min-height: 680px;
}

.support-chat-empty {
  min-height: 620px;
  display: grid;
  place-items: center;
  color: var(--muted);
  text-align: center;
  border: 1px dashed var(--line);
  border-radius: 28px;
}

.support-chat-box {
  display: grid;
  grid-template-rows: auto 1fr auto;
  min-height: 620px;
  gap: 18px;
}

.support-chat-head h2 {
  font-size: clamp(26px, 3vw, 42px);
  line-height: .95;
  letter-spacing: -.06em;
  margin-top: 6px;
}

.support-chat-head span {
  color: var(--accent-dark);
  font-size: 12px;
  font-weight: 720;
  text-transform: uppercase;
  letter-spacing: .12em;
}

.support-chat-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.support-messages {
  display: flex;
  flex-direction: column;
  gap: 12px;
  overflow: auto;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 26px;
  background: rgba(255, 255, 255, .34);
}

.support-message {
  max-width: 78%;
  padding: 13px 15px;
  border: 1px solid var(--line);
  border-radius: 20px;
  background: rgba(255, 250, 241, .86);
}

.support-message.is-own {
  margin-left: auto;
  background: var(--ink);
  color: var(--cream);
  border-color: var(--ink);
}

.support-message.is-admin {
  border-color: rgba(21, 21, 21, .2);
}

.support-message-top {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 7px;
  color: var(--soft);
  font-size: 12px;
  font-weight: 700;
}

.support-message.is-own .support-message-top {
  color: rgba(248, 242, 231, .62);
}

.support-message-text {
  white-space: pre-wrap;
  line-height: 1.45;
  font-size: 14px;
}

.support-message-form {
  grid-template-columns: 1fr auto;
  align-items: end;
  margin-top: 0;
}

.support-message-form textarea {
  min-height: 78px;
}

.support-admin-modal {
  width: min(1180px, calc(100% - 28px));
}

.support-admin-layout {
  display: grid;
  grid-template-columns: 360px minmax(0, 1fr);
  gap: 16px;
}

.support-admin-tabs {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.support-admin-list-column {
  padding: 18px;
}

.support-admin-chat {
  min-height: 620px;
}

.support-chat-box[hidden],
.support-chat-empty[hidden],
[data-support-chat][hidden],
[data-admin-support-chat][hidden],
[data-support-empty][hidden],
[data-admin-support-empty][hidden] {
  display: none !important;
}

.support-layout {
  grid-template-columns: minmax(320px, 380px) minmax(0, 1fr);
  align-items: stretch;
}

.support-sidebar {
  overflow: hidden;
}

.support-sidebar .page-title {
  max-width: 100%;
  font-size: clamp(42px, 4.4vw, 68px);
  line-height: .92;
  letter-spacing: -.07em;
  overflow-wrap: break-word;
  word-break: normal;
}

.support-sidebar .page-lead {
  max-width: 280px;
}

.support-chat {
  min-width: 0;
  overflow: hidden;
}

.support-chat-empty {
  min-height: 620px;
  padding: 24px;
}

.support-chat-box {
  min-height: 620px;
}

.support-chat-head {
  align-items: center;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--line);
}

.support-chat-head h2 {
  max-width: 460px;
  margin: 4px 0 0;
  overflow-wrap: break-word;
}

.support-messages {
  min-height: 320px;
  max-height: 430px;
}

.support-message-form {
  grid-template-columns: minmax(0, 1fr) auto;
}

.support-message-form textarea {
  min-width: 0;
}

.support-ticket-item span {
  display: -webkit-box;
  overflow: hidden;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
}

.support-create-form input,
.support-create-form textarea,
.support-message-form textarea {
  box-sizing: border-box;
}

.support-page {
  padding: 120px 0 72px;
}

.support-header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 420px);
  gap: 32px;
  align-items: end;
  margin-bottom: 28px;
}

.support-title {
  margin: 14px 0 0;
  max-width: 760px;
  color: var(--ink);
  font-size: clamp(48px, 7vw, 96px);
  line-height: .9;
  letter-spacing: -.075em;
}

.support-description {
  margin: 0;
  color: var(--muted);
  font-size: 18px;
  line-height: 1.55;
}

.support-layout {
  display: grid;
  grid-template-columns: 340px minmax(0, 1fr);
  gap: 18px;
  align-items: start;
}

.support-sidebar,
.support-main,
.support-chat,
.support-create-form {
  min-width: 0;
}

.support-sidebar {
  position: sticky;
  top: 92px;
  max-height: calc(100vh - 118px);
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 32px;
  background: rgba(255, 250, 241, .72);
  padding: 18px;
}

.support-main {
  display: grid;
  gap: 18px;
}

.support-create-form {
  margin: 0;
  border: 1px solid var(--line);
  border-radius: 34px;
  background: rgba(255, 250, 241, .78);
  padding: 24px;
  box-shadow: 0 24px 80px rgba(21, 21, 21, .05);
}

.support-form-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(240px, 340px);
  gap: 18px;
  align-items: end;
  margin-bottom: 18px;
}

.support-form-head span {
  display: block;
  margin-bottom: 8px;
  color: var(--accent-dark);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: .12em;
  text-transform: uppercase;
}

.support-form-head h2 {
  margin: 0;
  color: var(--ink);
  font-size: clamp(28px, 3.6vw, 48px);
  line-height: .95;
  letter-spacing: -.055em;
}

.support-form-head p {
  margin: 0;
  color: var(--muted);
  font-size: 15px;
  line-height: 1.5;
}

.support-form-grid {
  display: grid;
  gap: 14px;
}

.support-create-form label,
.support-message-form label {
  display: grid;
  gap: 8px;
  color: var(--muted);
  font-size: 13px;
  font-weight: 700;
}

.support-create-form input,
.support-create-form textarea,
.support-message-form textarea {
  box-sizing: border-box;
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 20px;
  background: rgba(255, 255, 255, .62);
  color: var(--ink);
  font: inherit;
  outline: none;
  resize: vertical;
}

.support-create-form input {
  height: 52px;
  padding: 0 16px;
}

.support-create-form textarea,
.support-message-form textarea {
  padding: 15px 16px;
}

.support-create-form .button {
  width: 100%;
  height: 54px;
  margin-top: 4px;
}

.support-panel-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 14px;
}

.support-panel-head strong {
  color: var(--ink);
  font-size: 18px;
  letter-spacing: -.03em;
}

.support-ticket-list {
  display: grid;
  gap: 10px;
  max-height: calc(100vh - 195px);
  overflow: auto;
  padding-right: 3px;
}

.support-ticket-item {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 22px;
  background: rgba(255, 255, 255, .5);
  color: var(--ink);
  padding: 16px;
  text-align: left;
  cursor: pointer;
  transition: transform .18s ease, border-color .18s ease, background .18s ease;
}

.support-ticket-item:hover {
  transform: translateY(-1px);
  border-color: rgba(21, 21, 21, .22);
  background: rgba(255, 255, 255, .75);
}

.support-ticket-item.is-active {
  border-color: var(--ink);
  background: var(--ink);
  color: var(--cream);
}

.support-ticket-item strong {
  display: block;
  margin-bottom: 7px;
  font-size: 15px;
  line-height: 1.25;
}

.support-ticket-item span {
  display: -webkit-box;
  overflow: hidden;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.4;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
}

.support-ticket-item.is-active span {
  color: rgba(248, 242, 231, .72);
}

.support-ticket-item small {
  display: block;
  margin-top: 10px;
  color: var(--soft);
  font-size: 12px;
  line-height: 1.35;
}

.support-chat {
  border: 1px solid var(--line);
  border-radius: 34px;
  background: rgba(255, 250, 241, .54);
  padding: 18px;
  min-height: 360px;
}

.support-chat-empty {
  min-height: 320px;
  display: grid;
  place-items: center;
  align-content: center;
  gap: 8px;
  border: 1px dashed var(--line);
  border-radius: 26px;
  color: var(--muted);
  text-align: center;
}

.support-chat-empty strong {
  color: var(--ink);
  font-size: 22px;
  letter-spacing: -.04em;
}

.support-chat-empty span {
  max-width: 280px;
  font-size: 14px;
  line-height: 1.45;
}

.support-chat-box[hidden],
.support-chat-empty[hidden],
[data-support-chat][hidden],
[data-support-empty][hidden],
[data-admin-support-chat][hidden],
[data-admin-support-empty][hidden] {
  display: none !important;
}

.support-chat-box {
  display: grid;
  grid-template-rows: auto minmax(260px, 440px) auto;
  gap: 16px;
}

.support-chat-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--line);
}

.support-chat-head h2 {
  margin: 5px 0 0;
  max-width: 520px;
  color: var(--ink);
  font-size: clamp(26px, 3vw, 38px);
  line-height: 1;
  letter-spacing: -.055em;
  overflow-wrap: anywhere;
}

.support-chat-head span {
  color: var(--accent-dark);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: .12em;
  text-transform: uppercase;
}

.support-chat-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.support-messages {
  display: flex;
  flex-direction: column;
  gap: 12px;
  overflow: auto;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 26px;
  background: rgba(255, 255, 255, .34);
}

.support-message {
  max-width: min(78%, 560px);
  padding: 13px 15px;
  border: 1px solid var(--line);
  border-radius: 20px;
  background: rgba(255, 250, 241, .88);
}

.support-message.is-own {
  margin-left: auto;
  border-color: var(--ink);
  background: var(--ink);
  color: var(--cream);
}

.support-message-top {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 7px;
  color: var(--soft);
  font-size: 12px;
  font-weight: 700;
}

.support-message.is-own .support-message-top {
  color: rgba(248, 242, 231, .62);
}

.support-message-text {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  line-height: 1.45;
  font-size: 14px;
}

.support-message-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: end;
  margin: 0;
}

.support-message-form textarea {
  min-height: 74px;
}

.support-message-form .button {